Last Updated: September 2026

At Mehak Thread Works, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit our website, create an account, or place an order.

1. Information We Collect

When you use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, account information, and communications with us.

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and interactions with our website.

Payment information is generally processed securely by our payment service providers. We do not need to store complete payment-card details on our own systems when payments are handled by those providers.

2. How We Use Your Information

We may use your information to process and deliver orders, provide customer support, manage your account, send order and shipping updates, prevent fraudulent transactions, improve our website and services, and comply with applicable legal requirements.

Where permitted and with any required consent, we may also send promotional emails or marketing communications about new products, collections, offers, and updates. You can unsubscribe from marketing emails at any time.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support advertising or analytics features.

You may be able to manage cookies through your browser settings or any cookie controls provided on our website.

4. How We Share Information

We do not sell your personal information for money. We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping and delivery companies, website hosting providers, analytics services, email providers, and other vendors supporting our store.

We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, customers, and business.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and meet applicable legal, tax, or accounting requirements.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, deletion, or a copy of certain information, or objecting to or restricting certain processing.

You may contact us to submit a privacy request. We may need to verify your identity before completing certain requests.

8. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Mehak Thread Works is not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children where parental or guardian consent is required by applicable law. If we learn that such information has been collected improperly, we will take appropriate steps to address it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements. The latest version will be published on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Mehak Thread Works
Email: [info@mehakthreadworks.com]